Privacy Policy

This policy explains what Kitchener Duct Cleaning collects when you ask for duct cleaning help in Kitchener, what happens to it, and how to have it removed.

Information you give us

From the form: your name, phone number, email, and the address, the age and type of the furnace, the size of the home, and whether there has been recent renovation or pet hair. From a phone call: the number you called from, the time, and any voicemail you leave along with its automatic transcript.

How it is used

To answer your request and pass it to the one vetted, independent duct cleaning crew that covers Kitchener through this site. They contact you, quote in writing, and do the work under their own licences and insurance.

Analytics

This site sets no cookies and runs no analytics or ad pixels. Standard server logs are kept by the host for uptime and abuse prevention, and nothing more.

How long we keep it

Requests are kept for follow-up and bookkeeping, then deleted. Voicemails are removed on a regular cycle rather than kept indefinitely.

Getting your information removed

Write to hello@kitchenerductcleaning.com. You are entitled under PIPEDA to see, correct or delete what we hold. Messages from us are only about your request, and replying STOP ends them under CASL.